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Tsomgo Lake
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FAQ's

Before You Book

01 — What destinations do you specialise in?

We specialise in Gangtok, Darjeeling, Pelling, North Sikkim (Lachung, Gurudongmar), East Sikkim (Silk Route, Zuluk), South Sikkim (Ravangla) and Dooars in North Bengal. We have deep local knowledge and long-standing tie-ups with hotels and drivers across all these regions.

02 — Do you handle restricted area permits for Sikkim?

Yes, fully. As a registered Sikkim operator we process every Protected Area Permit for Lachung, Lachen, Gurudongmar, Nathu La and the Silk Route. You share ID proofs and photographs, and we complete the paperwork before you arrive.

03 — Do you offer honeymoon packages?

Absolutely. Our honeymoon itineraries pair boutique cottages and mountain-view suites with candle-lit dinners, private cabs and a slower daily pace so you are never rushed between sights.

04 — Can you plan destination weddings in Sikkim or Darjeeling?

Celebrations are half of what we do. We handle venue scouting, décor, catering, photography, guest travel and rooms, with a written production plan and a single point of contact throughout.

05 — What is included in a standard tour package?

Accommodation, transfers and sightseeing in a private vehicle, daily breakfast (dinner on most plans), all applicable permits and a trip co-ordinator on call. Flights, entry tickets and personal expenses are extra unless stated.

06 — Do you offer group discounts?

Yes. Groups of eight or more get preferential rates, and we can quote for corporate offsites, school trips and extended family groups with dedicated vehicles and coordinators.

07 — What is your cancellation policy?

Cancellations 30 days or more before departure carry a nominal processing fee. Between 30 and 15 days, 25 percent of the tour cost applies; within 15 days, hotel and transport cancellation terms apply. Every quote lists exact terms in writing.

08 — How do I book and what payment methods do you accept?

Reserve with a small advance and pay the balance before travel. We accept UPI, bank transfer and cards, and always issue a GST invoice along with a written itinerary.